General Terms and Conditions of Stoll Group Ventures GmbH
1. scope of application
These General Terms and Conditions (GTC) apply to all orders placed by customers residing in Germany via the online store of Stoll Group Ventures GmbH, Ägeristrasse116, 6300 Zug, info@stoll-groupventures.chlockenkopf(hereinafter referred to as lockenkopf.com). Lockenkopf.com provides all services exclusively on the basis of these general terms and conditions. By placing an order, the customer expressly agrees to these GTC. They form an integral part of the contract between the customer and lockenkopf.com.
2. information on the website/offer/prices
lockenkopf.com endeavors to provide product information that is as complete and correct as possible (e.g. composition, weight, packaging illustration, product properties, etc.) The information fromlockenkopf is partly obtained directly from the manufacturers and is compiled by lockenkopf.com for customers in a clear and customer-friendly manner. However, customers are always advised to consult the specific information in the packaging insert or the product information on the product manufacturer's website. The latter take precedence over the information provided by lockenkopf.com.
All information onlockenkopf is provided without guarantee and any liability is rejected. To the extent permitted by law, Lockenkopf.com specifically disclaims all warranties and liability for the accuracy, completeness and timeliness of the information on the website.
Prices and product ranges are subject to change at any time. Images of all products and illustrations are not binding in terms of color and may differ from the original. Technical designations of the products supplied may differ from the manufacturer's designations or from the information given on the Internet.
The current prices are published on the Internet atlockenkopf.
The prices are binding for both parties at the time the order is placed. However, lockenkopf.com reserves the right to make subsequent price changes in the event of errors or mistakes in the price information. In this case, the customer will be informed and is not obliged to purchase the products affected by the price change.
All prices are in euros (€) and include VAT unless otherwise stated.
In addition to the prices quoted, shipping costs will be charged according to the prices listed on the "Shipping" site, depending on the shipping method.
3. order/delivery
An order becomes binding for the customer when he confirms his order at the end of the order process on the page on which the order overview is displayed by clicking on the button 'Order with obligation to pay'.
The customer will receive a corresponding confirmation of receipt e-mail from lockenkopf.com to the e-mail address provided by the customer immediately after placing the order. Until an order acceptance is sent to the customer in a separate e-mail, lockenkopf.com reserves the right to reject the order or to reduce the order quantity, whereby no contract is concluded between the customer and lockenkopf.com, or a contract for the reduced order quantity. Unless the customer informs lockenkopf.com immediately that he is not interested in the reduced order quantity.
In particular, lockenkopf.com reserves the right to reject an order if there is a legal dispute with the customer, especially in connection with unpaid payments from orders already placed with lockenkopf.com, or if invoices otherwise due for payment from the same person or a person living in the same household are still outstanding.
The customer is responsible for providing a complete and correct delivery address. If the customer provides incorrect delivery addresses, delivery may not be possible under certain circumstances, lockenkopf.com may refrain from delivering the product altogether without any claims for compensation or damages being able to be asserted.
If a parcel is returned to lockenkopf.com due to an incomplete or incorrect delivery address, postage will be charged at the appropriate rate for resending (see shipping costs).
lockenkopf.com delivers goods and vouchers exclusively in Germany
4. delivery and delivery period
lockenkopf.com has a stock of products. The shipping policy is that lockenkopf.com will ship the products by 13:00 on the day of the order. (Except for weekend orders, which will be shipped the next working day)
For goods that cannot be delivered from stock, the time of delivery may be further delayed depending on the manufacturer.
lockenkopf.com can only be held liable for delivery delays and their consequences if they were caused by a grossly negligent or intentional breach of contract by lockenkopf.com. For all other delays in delivery and their consequences, including delays caused by the post office, suppliers of lockenkopf.com or third parties, lockenkopf.com accepts no liability.
lockenkopf.com does not deliver to P.O. Box addresses and does not deliver goods to minors or persons with guardianship/guardianship without the written consent of the legal representative.
lockenkopf.com is not responsible for the recipient's mailbox.
5. products delivered in error
Items delivered in error or items delivered in excess must be returned immediately in the original packaging, at the latest within 7 days. All items not returned within this period will be invoiced. The costs for the return of goods sent in error shall be borne by lockenkopf.com. The return costs will be transferred to the customer in advance.
6. vouchers
A maximum of one voucher (or discount code) can be redeemed per order. The voucher code is entered in the field provided at the end of the order process. The corresponding amount will be deducted directly from the current order. Vouchers that exceed the order amount cannot be refunded.
7. shipping costs
We attach great importance to transparent and fair shipping costs and fast delivery of your order. The shipping costs for deliveries within Germany are staggered as follows:
- DHL Small Package: €3.90
- DHL Package up to 3 kg: €5.90
- DHL parcel up to 10 kg: 6,80 €
From an order value of €70 in Germany, we will pay the shipping costs for you - your order will be delivered free of charge.
Shipping costs to Austria
- DHL International: €9.95
- Delivery in approx. 2 working days
- No Free Shipping
8. exclusion of warranty and liability
lockenkopf.com guarantees that the products are undamaged at the time of shipment. Products damaged during shipment will be repaired or replaced at lockenkopf.com's discretion, provided that the customer notifies lockenkopf.com of the defect by e-mail within 7 days of receipt of the goods. If lockenkopf.com so wishes, the customer must also return the delivered products in the original packaging to lockenkopf.com immediately; lockenkopf.com will bear the shipping costs for this.
Furthermore, lockenkopf.com is liable to the customer for damages if and to the extent that such liability on the part of lockenkopf.com is mandatory under the Product Liability Act.
Any further warranty for the delivered products and any liability for damages caused by these products is excluded, unless lockenkopf.com has fraudulently concealed the relevant product defects. However, if lockenkopf.com is able to assert further warranty claims against its suppliers for the product in question, lockenkopf.com shall
However, lockenkopf.com assumes no responsibility for ensuring that these claims can be successfully enforced. The same applies to any claims that lockenkopf.com may assert against the postal service for damage incurred during transportation.
In particular, lockenkopf.com does not guarantee that the products are suitable for the customer's intended use or that they will produce a certain result. Also excluded from the warranty are damages for which the buyer himself is responsible, e.g. as a result of improper use of the product, or damages caused by external influences for which the seller is not responsible, such as damage caused during transportation.
9. right of withdrawal/right of return
Customers have the right to return the goods within 14 days of delivery of the goods. The right of return is exercised by returning the unopened goods, no justification is required. The return must be sent to:
Stoll Group Ventures GmbH
Lockenkopf Retouren
c/o Spoondrink GmbH
Am Ostertor 16
31737 Rinteln
Germany
be sent.
The exercise of the right of return leads to the conversion of the purchase contract into a reverse transaction relationship, according to which the services received under the purchase contract must be refunded. The costs for the return shipment shall be borne by the customer.
After receipt of the goods, any purchase price already paid will be refunded to the customer in the form of a credit note.
A deduction from the purchase price to be refunded or an invoice for possible damage or excessive wear and tear of the goods remains reserved. No deduction will be made if the loss in value is due to the handling of the goods necessary to determine their nature, condition and functionality. lockenkopf.com may refuse to make a refund until it has received the goods back or until the customer has provided proof that he has returned the goods, whichever is the earlier.
lockenkopf.com guarantees that the products are undamaged at the time of shipment. Products damaged during shipment will be repaired or replaced at lockenkopf.com's discretion, provided that the customer notifies lockenkopf.com of the defect by e-mail within 14 days of receipt of the goods. If lockenkopf.com so wishes, the customer must also return the delivered products in the original packaging to lockenkopf.com immediately; lockenkopf.com will bear the shipping costs for this.
Any further warranty for the delivered products and any liability for damages caused by these products is excluded, unless lockenkopf.com has fraudulently concealed the relevant product defects. However, if lockenkopf.com can assert further warranty claims against its suppliers for the product in question, lockenkopf.com will, if possible, assign these claims to the customer at the customer's request. lockenkopf.com assumes no responsibility for ensuring that these claims can be successfully enforced. The same applies to any claims that lockenkopf.com may assert against the postal service for damage that has occurred during transportation.
In particular, lockenkopf.com does not guarantee that the products are suitable for the customer's intended use or that they will achieve a certain result.
Returned products or parcels will only be accepted in proper condition, i.e. unused, unopened, undamaged and in their original packaging. accepted.
10. means of payment, invoicing & dunning
lockenkopf.com accepts all major credit cards, PayPal and orders on account.
When ordering on account: You will receive the invoice free of charge by email. With purchase on account you accept the PowerPay terms and conditions provided you have a valid email address.
lockenkopf.com works together with the MF Group/Powerpay for the "invoice option". This means that Stoll Group Ventures GmbH assigns all receivables to the MF Group.
Purchase on account with installment facility (POWERPAY)
MF Group / POWERPAY offers the payment method "purchase on account" as an external payment service provider. With the single invoice, you can simply pay for your online purchase by invoice. If you choose not to pay within the specified time frame, you will receive a monthly invoice with an order overview in the following month.
When the purchase contract is concluded, POWERPAY takes over the invoice claim and processes the corresponding payment modalities. When purchasing on account, you accept the GTC of POWERPAY in addition to our GTC. (powerpay.ch/en/agb).
11. data protection
lockenkopf.com uses the data entrusted to it with respect for the customer (hereinafter referred to as the customer). Customer data is not sold, rented, lent or passed on to third parties.
Under "My account", the customer has the option of changing their personal data at any time.
Privacy policy
This privacy policy explains the type, scope and purpose of the processing of personal data (hereinafter referred to as "data") within our online offer and the associated websites, functions and content as well as external online presences, such as our social media profile (hereinafter jointly referred to as "online offer"). With regard to the terms used, such as "processing" or "controller", we refer to the definitions in Art. 4 of the General Data Protection Regulation (GDPR).
Person responsible
Oliver Stoll , Stoll Group Ventures GmbH
Aegeristrasse 116
6300 Zug Switzerland
E-mail address: oliver@stoll-groupventures.ch
Managing Director/ Owner: Oliver Stoll, Moritz Stoll, Rosa Maria Gonzalez, Jette Stoll
Types of data processed:
- Inventory data (e.g., names, addresses).
- Contact data (e.g., e-mail, telephone numbers).
- Content data (e.g., text entries, photographs, videos).
- Usage data (e.g., websites visited, interest in content, access times).
- Meta/communication data (e.g., device information, IP addresses).
Categories of affected persons
Visitors and users of the online offer (hereinafter we also refer to the data subjects collectively as "users").
Purpose of the processing
- Provision of the online offer, its functions and content.
- Answering contact requests and communication with users.
- Security measures.
- Reach measurement/marketing
Terminology used
"Personal data" means any information relating to an identified or identifiable natural person (hereinafter "data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier (e.g. a cookie) or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. cookie) or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
"Processing" means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means. The term is broad and covers practically any handling of data.
"Pseudonymization" means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.
"Profiling" means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or movements.
Controller" means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.
"Processor" means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
Relevant legal bases
In accordance with Art. 13 GDPR, we inform you of the legal basis of our data processing. If the legal basis is not stated in the privacy policy, the following applies: The legal basis for obtaining consent is Art. 6 para. 1 lit. a and Art. 7 GDPR, the legal basis for processing for the performance of our services and implementation of contractual measures as well as responding to inquiries is Art. 6 para. 1 lit. b GDPR, the legal basis for processing to fulfill our legal obligations is Art. 6 para. 1 lit. c GDPR, and the legal basis for processing to protect our legitimate interests is Art. 6 para. 1 lit. f GDPR. In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1 lit. d GDPR serves as the legal basis.
Security measures
We take appropriate technical and organizational measures in accordance with Art. 32 GDPR, taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons, in order to ensure a level of security appropriate to the risk.
The measures include, in particular, safeguarding the confidentiality, integrity and availability of data by controlling physical access to the data, as well as the access, input, disclosure, safeguarding of availability and separation of the data. Furthermore, we have established procedures that ensure the exercise of data subject rights, the deletion of data and the response to data threats. Furthermore, we take the protection of personal data into account as early as the development and selection of hardware, software and procedures, in accordance with the principle of data protection through technology design and data protection-friendly default settings (Art. 25 GDPR).
Cooperation with processors and third parties
If we disclose data to other persons and companies (processors or third parties) as part of our processing, transfer it to them or otherwise grant them access to the data, this will only be done on the basis of legal permission (e.g. if the transfer of data to third parties, such as payment service providers, is necessary for the performance of a contract pursuant to Art. 6 para. 1 lit. b GDPR), you have consented, a legal obligation provides for this or on the basis of our legitimate interests (e.g. when using agents, web hosts, etc.).
If we commission third parties with the processing of data on the basis of a so-called "order processing contract", this is done on the basis of Art. 28 GDPR.
Transfers to third countries
If we process data in a third country (i.e. outside the European Union (EU) or the European Economic Area (EEA)) or if this occurs in the context of the use of third-party services or disclosure or transfer of data to third parties, this will only take place if it is done to fulfill our (pre)contractual obligations, on the basis of your consent, on the basis of a legal obligation or on the basis of our legitimate interests. Subject to legal or contractual permissions, we only process or have the data processed in a third country if the special requirements of Art. 44 et seq. GDPR are met. This means, for example, that the processing takes place on the basis of special guarantees, such as the officially recognized determination of a level of data protection corresponding to the EU (e.g. for the USA through the "Privacy Shield") or compliance with officially recognized special contractual obligations (so-called "standard contractual clauses").
Rights of the data subjects
You have the right to obtain confirmation as to whether or not personal data concerning you is being processed and, where that is the case, access to the personal data and further information and a copy of the data in accordance with Art. 15 GDPR.
In accordance with Art. 16 GDPR, you have the right to request the completion of data concerning you or the rectification of inaccurate data concerning you. Art. 16 GDPR, you have the right to request the completion of data concerning you or the correction of incorrect data concerning you.
In accordance with Art. 17 GDPR, you have the right to request that data concerning you be deleted immediately or, alternatively, to request that the processing of the data be restricted in accordance with Art. 18 GDPR.
You have the right to request that the data concerning you that you have provided to us be received in accordance with Art. 20 GDPR and to request that it be transferred to other data controllers.
You also have the right to lodge a complaint with the competent supervisory authority in accordance with Art. 77 GDPR.
Right of withdrawal
You have the right to withdraw your consent in accordance with Art. 7 (3) GDPR with effect for the future
Right of objection
You can object to the future processing of data concerning you at any time in accordance with Art. 21 GDPR. In particular, you may object to processing for direct marketing purposes.
Cookies and right to object to direct advertising
Cookies" are small files that are stored on users' computers. Different information can be stored within the cookies. A cookie is primarily used to store information about a user (or the device on which the cookie is stored) during or after their visit to an online service. Temporary cookies, or "session cookies" or "transient cookies", are cookies that are deleted after a user leaves an online service and closes their browser. The content of a shopping cart in an online store or a login status, for example, can be stored in such a cookie. Cookies that remain stored even after the browser is closed are referred to as "permanent" or "persistent". For example, the login status can be saved if the user visits the website after several days. The interests of users can also be stored in such a cookie and used for reach measurement or marketing purposes. "Third-party cookies" are cookies that are offered by providers other than the controller who operates the online service (otherwise, if they are only their cookies, they are referred to as "first-party cookies").
We may use temporary and permanent cookies and provide information about this in our privacy policy.
If users do not want cookies to be stored on their computer, they are asked to deactivate the corresponding option in the system settings of their browser. Saved cookies can be deleted in the browser's system settings. The exclusion of cookies can lead to functional restrictions of this online offer.
A general objection to the use of cookies used for online marketing purposes can be made for a large number of services, especially in the case of tracking, via the US site http://www.aboutads.info/choices/oderthe EU site http://www.youronlinechoices.com/erklärt. Furthermore, the storage of cookies can be achieved by deactivating them in the browser settings. Please note that you may then not be able to use all the functions of this website.
Deletion of data
The data processed by us will be deleted or its processing restricted in accordance with Art. 17 and 18 GDPR. Unless expressly stated in this privacy policy, the data stored by us will be deleted as soon as it is no longer required for its intended purpose and the deletion does not conflict with any statutory retention obligations. If the data is not deleted because it is required for other and legally permissible purposes, its processing will be restricted. This means that the data is blocked and not processed for other purposes. This applies, for example, to data that must be retained for commercial or tax law reasons.
According to legal requirements in Germany, the data is stored for 10 years in accordance with §§ 147 para. 1 AO, 257 para. 1 no. 1 and 4, para. 4 HGB (books, records, management reports, accounting vouchers, commercial books, documents relevant for taxation, etc.) and 6 years in accordance with § 257 para. 1 no. 2 and 3, para. 4 HGB (commercial letters).
According to legal requirements in Austria, the retention period is 7 years in accordance with § 132 para. 1 BAO (accounting documents, receipts/invoices, accounts, receipts, business papers, statement of income and expenses, etc.), 22 years in connection with real estate and 10 years for documents in connection with electronically provided services, telecommunications, radio and television services provided to non-entrepreneurs in EU member states and for which the Mini-One-Stop-Shop (MOSS) is used.
Order processing in the online store and customer account
We process the data of our customers as part of the ordering processes in our online store in order to enable them to select and order the selected products and services, as well as their payment and delivery or execution.
The processed data includes inventory data, communication data, contract data, payment data and the persons affected by the processing include our customers, interested parties and other business partners. The processing is carried out for the purpose of providing contractual services in the context of operating an online store, billing, delivery and customer services. We use session cookies to store the contents of the shopping cart and permanent cookies to store the login status.
The processing is carried out on the basis of Art. 6 para. 1 lit. b (execution of order transactions) and c (legally required archiving) GDPR. The information marked as necessary is required to justify and fulfill the contract. We only disclose the data to third parties in the context of delivery, payment or within the scope of legal permissions and obligations towards legal advisors and authorities. The data is only processed in third countries if this is necessary to fulfill the contract (e.g. at the customer's request for delivery or payment).
users can optionally create a user account in which they can view their orders in particular. As part of the registration process, users are provided with the required mandatory information. User accounts are not public and cannot be indexed by search engines. If users have terminated their user account, their data will be deleted with regard to the user account, subject to their retention is necessary for commercial or tax law reasons in accordance with Art. 6 para. 1 lit. c GDPR. Information in the customer account remains until its deletion with subsequent archiving in the event of a legal obligation. It is the responsibility of users to back up their data before the end of the contract in the event of termination.
We store the IP address and the time of the respective user action as part of registration and renewed logins as well as use of our online services. The storage is based on our legitimate interests, as well as those of the user in protection against misuse and other unauthorized use. This data is not passed on to third parties unless it is necessary to pursue our claims or there is a legal obligation to do so in accordance with Art. 6 para. 1 lit. c GDPR.
The deletion takes place after the expiry of legal warranty and comparable obligations, the necessity of storing the data is reviewed every three years; in the case of legal archiving obligations, the deletion takes place after their expiry (end of commercial law (6 years) and tax law (10 years) retention obligation).
External payment service providers
We use external payment service providers via whose platforms the users and we can carry out payment transactions (e.g., each with a link to the privacy policy, Paypal (https://www.paypal.com/de/webapps/mpp/ua/privacy-full), Klarna (https://www.klarna.com/de/datenschutz/), Skrill (https://www.skrill.com/de/fusszeile/datenschutzrichtlinie/), Giropay (https://www.giropay.de/rechtliches/datenschutz-agb/), Visa (https://www.visa.de/datenschutz), Mastercard (https://www.mastercard.de/de-de/datenschutz.html), American Express (https://www.americanexpress.com/de/content/privacy-policy-statement.html)
In the context of the fulfillment of contracts, we use the payment service providers on the basis of Art. 6 para. 1 lit. b. GDPR. GDPR. We also use external payment service providers on the basis of our legitimate interests pursuant to Art. 6 para. 1 lit. f. GDPR. GDPR in order to offer our users effective and secure payment options.
The data processed by the payment service providers includes inventory data, such as the name and address, bank data, such as account numbers or credit card numbers, passwords, TANs and checksums as well as contract, sum and recipient-related information. The information is required to carry out the transactions. However, the data entered is only processed by the payment service providers and stored by them. This means that we do not receive any account or credit card-related information, but only information with confirmation or negative information about the payment. Under certain circumstances, the data may be transmitted by the payment service providers to credit agencies. The purpose of this transmission is to check identity and creditworthiness. Please refer to the payment service providers' terms and conditions and data protection notices.
Payment transactions are subject to the terms and conditions and data protection notices of the respective payment service providers, which can be accessed on the respective websites or transaction applications. We also refer to these for further information and the assertion of rights of revocation, information and other rights of data subjects.
Administration, financial accounting, office organization, contact management
We process data as part of administrative tasks and the organization of our business, financial accounting and compliance with legal obligations, such as archiving. In doing so, we process the same data that we process as part of the provision of our contractual services. The processing bases are Art. 6 para. 1 lit. c. GDPR, Art. 6 para. 1 lit. f. GDPR. Customers, interested parties, business partners and website visitors are affected by the processing. The purpose and our interest in the processing lies in the administration, financial accounting, office organization, archiving of data, i.e. tasks that serve to maintain our business activities, perform our tasks and provide our services. The deletion of data with regard to contractual services and contractual communication corresponds to the information specified in these processing activities.
We disclose or transmit data to the tax authorities, consultants, such as tax consultants or auditors, as well as other fee offices and payment service providers.
Furthermore, we store information on suppliers, event organizers and other business partners on the basis of our business interests, e.g. for the purpose of contacting them at a later date. We store this data, most of which is company-related, permanently.
Registration function
Users can create a user account. As part of the registration process, the required mandatory information is communicated to the users and processed on the basis of Art. 6 para. 1 lit. b GDPR for the purpose of providing the user account. The processed data includes in particular the login information (name, password and an email address). The data entered during registration is used for the purposes of using the user account and its purpose.
Users may be informed by e-mail about information relevant to their user account, such as technical changes. If users have terminated their user account, their data relating to the user account will be deleted, subject to a statutory retention obligation. It is the responsibility of users to back up their data before the end of the contract in the event of termination. We are entitled to irretrievably delete all user data stored during the term of the contract.
As part of the use of our registration and login functions and the use of the user account, we store the IP address and the time of the respective user action. This data is stored on the basis of our legitimate interests and those of the user to protect against misuse and other unauthorized use. This data is not passed on to third parties unless it is necessary to pursue our claims or there is a legal obligation to do so in accordance with Art. 6 para. 1 lit. c. GDPR. The IP addresses are anonymized or deleted after 7 days at the latest.
Comments and contributions
If users leave comments or other contributions, their IP addresses may be stored on the basis of our legitimate interests within the meaning of Art. 6 para. 1 lit. f. GDPR for 7 days. GDPR for 7 days. This is done for our security in case someone leaves illegal content in comments and posts (insults, prohibited political propaganda, etc.). In this case, we ourselves may be prosecuted for the comment or post and are therefore interested in the identity of the author.
Furthermore, we reserve the right, on the basis of our legitimate interests pursuant to Art. 6 para. 1 lit. f. GDPR, to process the information provided by users for the purpose of spam detection.
On the same legal basis, we reserve the right to store the IP addresses of users for the duration of surveys and to use cookies in order to avoid multiple votes.
The data provided in the context of comments and contributions will be stored permanently by us until the user objects.
Contact us
When contacting us (e.g. by contact form, e-mail, telephone or via social media), the user's details will be used to process the contact request and its processing in accordance with Art. 6 para. 1 lit. b. (in the context of contractual/pre-contractual relationships), Art. 6 para. 1 lit. f. (other requests) GDPR. User data may be stored in a customer relationship management system ("CRM system") or comparable inquiry organization.
We delete the inquiries if they are no longer required. We review the necessity every two years; the statutory archiving obligations also apply.
Newsletter
With the following information, we inform you about the contents of our newsletter as well as the registration, dispatch and statistical evaluation procedure and your rights of objection. By subscribing to our newsletter, you agree to receive it and to the procedures described.
Content of the newsletter: We only send newsletters, emails and other electronic notifications with advertising information (hereinafter "newsletter") with the consent of the recipient or with legal permission. If the content of the newsletter is specifically described when registering for the newsletter, it is decisive for the user's consent. Otherwise, our newsletters contain information about our services and us.
Double opt-in and logging: Registration for our newsletter takes place in a so-called double opt-in procedure. This means that after registering, you will receive an email asking you to confirm your registration. This confirmation is necessary so that no-one can register with other people's e-mail addresses. Subscriptions to the newsletter are logged in order to be able to prove the registration process in accordance with legal requirements. This includes storing the time of registration and confirmation as well as the IP address. Changes to your data stored with the mailing service provider are also logged.
Registration data: To register for the newsletter, it is sufficient to enter your e-mail address. Optionally, we ask you to provide a name in order to address you personally in the newsletter.
The newsletter and the associated performance measurement are sent on the basis of the recipient's consent in accordance with Art. 6 para. 1 lit. a, Art. 7 GDPR in conjunction with Section 7 para. 2 no. 3 UWG or, if consent is not required, on the basis of our legitimate interests in direct marketing in accordance with Art. 6 para. 1 lt. f. GDPR in conjunction with Section 7 para. 2 no. 3 UWG. GDPR in conjunction with. § Section 7 para. 3 UWG.
The logging of the registration process is based on our legitimate interests pursuant to Art. 6 para. 1 lit. f GDPR. We are interested in using a user-friendly and secure newsletter system that serves both our business interests and the expectations of users and also allows us to provide proof of consent.
Cancellation/revocation - You can cancel the receipt of our newsletter at any time, i.e. revoke your consent. You will find a link to unsubscribe from the newsletter at the end of each newsletter. We may store the unsubscribed e-mail addresses for up to three years on the basis of our legitimate interests before deleting them in order to be able to prove that consent was previously given. The processing of this data is limited to the purpose of a possible defense against claims. An individual request for deletion is possible at any time, provided that the former existence of consent is confirmed at the same time.
Newsletter - Mailchimp
The newsletter is sent using the mailing service provider "MailChimp", a newsletter mailing platform of the US provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA. You can view the privacy policy of the mailing service provider here: https://mailchimp.com/legal/privacy/. The Rocket Science Group LLC d/b/a MailChimp is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with the European level of data protection(https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG&status=Active). The mailing service provider is used on the basis of our legitimate interests pursuant to Art. 6 para. 1 lit. f. GDPR and an order processing contract pursuant to Art. 28 para. 3 sentence 1 GDPR.
The mailing service provider may use the data of the recipients in pseudonymous form, i.e. without assignment to a user, to optimize or improve its own services, e.g. for the technical optimization of the dispatch and presentation of the newsletter or for statistical purposes. However, the mailing service provider does not use the data of our newsletter recipients to write to them itself or to pass the data on to third parties.
Newsletter - Measuring success
The newsletters contain a so-called "web-beacon", i.e. a pixel-sized file that is retrieved from our server when the newsletter is opened or, if we use a mailing service provider, from their server. As part of this retrieval, technical information, such as information about the browser and your system, as well as your IP address and time of retrieval, is initially collected.
This information is used for the technical improvement of the services based on the technical data or the target groups and their reading behavior based on their retrieval locations (which can be determined with the help of the IP address) or the access times. The statistical surveys also include determining whether the newsletters are opened, when they are opened and which links are clicked. For technical reasons, this information can be assigned to individual newsletter recipients. However, it is neither our intention nor, if used, that of the mailing service provider to observe individual users. The evaluations serve us much more to recognize the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users.
A separate revocation of the performance measurement is unfortunately not possible, in this case the entire newsletter subscription must be canceled.
Google Analytics
On the basis of our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 para. 1 lit. f. GDPR), we use Google Analytics, a web analysis service provided by Google LLC ("Google"). GDPR) Google Analytics, a web analysis service of Google LLC ("Google"). Google uses cookies. The information generated by the cookie about the use of the online offer by the user is usually transmitted to a Google server in the USA and stored there.
Google is certified under the Privacy Shield Agreement and thus offers a guarantee to comply with European data protection law(https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).
Google will use this information on our behalf to evaluate the use of our online offer by users, to compile reports on the activities within this online offer and to provide us with further services associated with the use of this online offer and the use of the Internet. Pseudonymous user profiles can be created from the processed data.
We only use Google Analytics with activated IP anonymization. This means that the IP address of users is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and truncated there.
The IP address transmitted by the user's browser is not merged with other Google data. Users can prevent the storage of cookies by setting their browser software accordingly; users can also prevent Google from collecting the data generated by the cookie and relating to their use of the online offer and from processing this data by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=en.
Further information on the use of data by Google, setting and objection options, can be found in Google's privacy policy(https://policies.google.com/technologies/ads) and in the settings for the display of advertisements by Google (https://adssettings.google.com/authenticated).
The personal data of users will be deleted or anonymized after 14 months.
Google AdWords and conversion measurement
On the basis of our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 para. 1 lit. f. GDPR), we use the services of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA ("Google"). GDPR) the services of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, ("Google").
Google is certified under the Privacy Shield Agreement and thus offers a guarantee to comply with European data protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).
We use the online marketing process Google "AdWords" to place ads in the Google advertising network (e.g, in search results, in videos, on websites, etc.) so that they are displayed to users who have a presumed interest in the ads. This allows us to display ads for and within our online offering in a more targeted manner in order to present users only with ads that potentially match their interests. If, for example, a user is shown ads for products that they have shown an interest in on other online offers, this is referred to as "remarketing". For these purposes, when our and other websites on which the Google advertising network is active are accessed, a code from Google is executed directly by Google and so-called (re)marketing tags (invisible graphics or code, also known as "web beacons") are integrated into the website. With their help, an individual cookie, i.e. a small file, is stored on the user's device (comparable technologies can also be used instead of cookies). This file records which websites the user has visited, which content they are interested in and which offers the user has clicked on, as well as technical information about the browser and operating system, referring websites, visiting time and other information about the use of the online offer.
We also receive an individual "conversion cookie". The information collected with the help of the cookie is used by Google to create conversion statistics for us. However, we only receive the anonymous total number of users who clicked on our ad and were redirected to a page with a conversion tracking tag. However, we do not receive any information with which users can be personally identified.
User data is processed pseudonymously within the Google advertising network. This means that Google does not store and process the user's name or email address, for example, but processes the relevant data in relation to cookies within pseudonymous user profiles. This means that, from Google's perspective, the ads are not managed and displayed for a specifically identified person, but for the cookie owner, regardless of who this cookie owner is. This does not apply if a user has expressly allowed Google to process the data without this pseudonymization. The information collected about users is transmitted to Google and stored on Google's servers in the USA.
For more information on the use of data by Google, setting and objection options, please refer to Google's privacy policy(https://policies.google.com/technologies/ads) and the settings for the display of advertisements by Google (https://adssettings.google.com/authenticated).
Facebook pixel, custom audiences and Facebook conversion
Within our online offer, the so-called "Facebook pixel" of the social network Facebook, which is operated by Facebook Inc, 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are resident in the EU, Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook"), is used due to our legitimate interests in the analysis, optimization and economic operation of our online offer and for these purposes, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook").
Facebook is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with European data protection law(https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).
With the help of the Facebook pixel, Facebook is able to determine the visitors of our online offer as a target group for the display of advertisements (so-called "Facebook ads"). Accordingly, we use the Facebook pixel to display the Facebook ads placed by us only to those Facebook users who have also shown an interest in our online offer or who have certain characteristics (e.g. interests in certain topics or products determined on the basis of the websites visited) that we transmit to Facebook (so-called "custom audiences"). With the help of the Facebook pixel, we also want to ensure that our Facebook ads correspond to the potential interest of users and are not annoying. With the help of the Facebook pixel, we can also track the effectiveness of Facebook ads for statistical and market research purposes by seeing whether users were redirected to our website after clicking on a Facebook ad (so-called "conversion").
The processing of data by Facebook takes place within the framework of Facebook's data usage policy. Accordingly, general information on the display of Facebook ads can be found in Facebook's data usage policy: https://www.facebook.com/policy. Specific information and details about the Facebook pixel and how it works can be found in Facebook's help section: https://www.facebook.com/business/help/651294705016616.
You can object to the collection by the Facebook pixel and use of your data to display Facebook ads. To set which types of ads are displayed to you within Facebook, you can go to the page set up by Facebook and follow the instructions on the settings for usage-based advertising: https://www.facebook.com/settings?tab=ads. The settings are platform-independent, i.e. they are adopted for all devices, such as desktop computers or mobile devices.
You can also object to the use of cookies used for reach measurement and advertising purposes via the deactivation page of the Network Advertising Initiative(http://optout.networkadvertising.org/) and additionally the US website(http://www.aboutads.info/choices) or the European website(http://www.youronlinechoices.com/uk/your-ad-choices/).
Online presence in social media
Wir unterhalten Onlinepräsenzen innerhalb sozialer Netzwerke und Plattformen, um mit den dort aktiven Kunden, Interessenten und Nutzern kommunizieren und sie dort über unsere Leistungen informieren zu können.
Wir weisen darauf hin, dass dabei Daten der Nutzer außerhalb des Raumes der Europäischen Union verarbeitet werden können. Hierdurch können sich für die Nutzer Risiken ergeben, weil so z.B. die Durchsetzung der Rechte der Nutzer erschwert werden könnte. Im Hinblick auf US-Anbieter die unter dem Privacy-Shield zertifiziert sind, weisen wir darauf hin, dass sie sich damit verpflichten, die Datenschutzstandards der EU einzuhalten.
Ferner werden die Daten der Nutzer im Regelfall für Marktforschungs- und Werbezwecke verarbeitet. So können z.B. aus dem Nutzungsverhalten und sich daraus ergebenden Interessen der Nutzer Nutzungsprofile erstellt werden. Die Nutzungsprofile können wiederum verwendet werden, um z.B. Werbeanzeigen innerhalb und außerhalb der Plattformen zu schalten, die mutmaßlich den Interessen der Nutzer entsprechen. Zu diesen Zwecken werden im Regelfall Cookies auf den Rechnern der Nutzer gespeichert, in denen das Nutzungsverhalten und die Interessen der Nutzer gespeichert werden. Ferner können in den Nutzungsprofilen auch Daten unabhängig der von den Nutzern verwendeten Geräte gespeichert werden (insbesondere wenn die Nutzer Mitglieder der jeweiligen Plattformen sind und bei diesen eingeloggt sind).
Die Verarbeitung der personenbezogenen Daten der Nutzer erfolgt auf Grundlage unserer berechtigten Interessen an einer effektiven Information der Nutzer und Kommunikation mit den Nutzern gem. Art. 6 Abs. 1 lit. f. DSGVO. Falls die Nutzer von den jeweiligen Anbietern um eine Einwilligung in die Datenverarbeitung gebeten werden (d.h. ihr Einverständnis z.B. über das Anhaken eines Kontrollkästchens oder Bestätigung einer Schaltfläche erklären) ist die Rechtsgrundlage der Verarbeitung Art. 6 Abs. 1 lit. a., Art. 7 DSGVO.
Für eine detaillierte Darstellung der jeweiligen Verarbeitungen und der Widerspruchsmöglichkeiten (Opt-Out), verweisen wir auf die nachfolgend verlinkten Angaben der Anbieter.
Auch im Fall von Auskunftsanfragen und der Geltendmachung von Nutzerrechten, weisen wir darauf hin, dass diese am effektivsten bei den Anbietern geltend gemacht werden können. Nur die Anbieter haben jeweils Zugriff auf die Daten der Nutzer und können direkt entsprechende Maßnahmen ergreifen und Auskünfte geben. Sollten Sie dennoch Hilfe benötigen, dann können Sie sich an uns wenden.
- Facebook (Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Irland) - Datenschutzerklärung: https://www.facebook.com/about/privacy/, Opt-Out: https://www.facebook.com/settings?tab=adsund http://www.youronlinechoices.com, Privacy Shield: https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active.
- Google/ YouTube (Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) – Datenschutzerklärung: https://policies.google.com/privacy, Opt-Out: https://adssettings.google.com/authenticated, Privacy Shield: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active.
- Instagram (Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA) – Datenschutzerklärung/ Opt-Out: http://instagram.com/about/legal/privacy/.
- Twitter (Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA) - Datenschutzerklärung: https://twitter.com/de/privacy, Opt-Out: https://twitter.com/personalization, Privacy Shield: https://www.privacyshield.gov/participant?id=a2zt0000000TORzAAO&status=Active.
- Pinterest (Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA) – Datenschutzerklärung/ Opt-Out: https://about.pinterest.com/de/privacy-policy.
- LinkedIn (LinkedIn Ireland Unlimited Company Wilton Place, Dublin 2, Irland) - Datenschutzerklärung https://www.linkedin.com/legal/privacy-policy, Opt-Out: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out, Privacy Shield: https://www.privacyshield.gov/participant?id=a2zt0000000L0UZAA0&status=Active.
- Xing (XING AG, Dammtorstraße 29-32, 20354 Hamburg, Deutschland) - Datenschutzerklärung/ Opt-Out: https://privacy.xing.com/de/datenschutzerklaerung.
- Wakalet (Wakelet Limited, 76 Quay Street, Manchester, M3 4PR, United Kingdom) - Datenschutzerklärung/ Opt-Out: https://wakelet.com/privacy.html.
Typekit fonts from Adobe
On the basis of our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 para. 1 lit. f. GDPR), we use external "Typekit" fonts from the provider Adobe Systems Software Ireland Limited. GDPR), we use external "Typekit" fonts from the provider Adobe Systems Software Ireland Limited, 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Republic of Ireland. Adobe is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000TNo9AAG&status=Active).
12. liability
12.1 Liability for product defects or damage caused by such defects shall be governed exclusively by Clause 8. Clause 4 shall apply exclusively to damage resulting from late delivery.
12.2 Furthermore, lockenkopf.com excludes any other liability towards the customer in connection with the products, the use or the (non-)availability of the website www. lockenkopf.com to the extent permitted by law. For example, claims for damages arising from impossibility of performance, non-performance and tortious acts against lockenkopf.com as well as against its vicarious agents are excluded, except in cases of willful misconduct or gross negligence.
13. partial validity/reduction to preserve validity
Should any provision of these GTC be invalid in whole or in part, this shall not affect the validity of the remaining provisions and their purpose. The relevant statutory provisions shall apply in place of the invalid provisions.
14 Applicable law/jurisdiction
The contract is subject exclusively to Swiss law. The place of jurisdiction for all disputes with lockenkopf.com is Zurich, Switzerland - subject to deviating mandatory places of jurisdiction under federal law.
15. changes to the GTCs
lockenkopf.com expressly reserves the right to adapt these General Terms and Conditions to the circumstances at any time and to apply them immediately to subsequent orders.
Train, 01.01.2025
